Cyclone-related red/yellow placard payments

This one-off support payment of $2,000 is available to owners of red and yellow stickered properties within the Hastings District.

If Council holds your back account details your payment will be processed as soon as possible and an application is not necessary. If Council does not hold your bank account details (or you are unsure if it does) you will need to fill in this simple form. 

Note: If you are applying on behalf of multiple owners, please ensure you have completed the Bank Account Approval – Trusts and Multiple Owners form. This should be uploaded with proof of your bank account.

Submissions are reviewed once per week for payment. If you have questions about this process, please contact our Customer Services team by email: customerservice@hdc.govt.nz or phone: (06) 871 5000.

BEFORE YOU BEGIN

To complete this form you will require the following:

• Proof of approval from all parties for this account to be used for payment (if you are one of multiple owners).
• Proof of a valid New Zealand bank account e.g. screenshot of online bank details, or bank deposit slip

You may begin anywhere in this form. Please ensure you save as you go.

If you need more help using this form, download the Help Guide for Applicants or check out Applicant Frequently Asked Questions (FAQ's)

NAVIGATING (MOVING THROUGH) THE FORM

On every screen (page of the form) you will find a Form Navigation contents box, this links directly to every page of the application. Click the link to jump directly to the page you want.

You can also click 'next page' or 'previous page' on the top or bottom of each page to move forward or backward through the form.

SAVING YOUR DRAFT FORM

If you wish to leave a partially completed form, press 'save and close' and log out. When you log back in and click on the 'My Submissions' link at the top of the screen, you will find a list of any form you have started or submitted. You can reopen your draft form and start where you left off.

You can also download any form , whether draft or completed, as a PDF. Click on the 'Download PDF' button located at the bottom of the last page of the form.

SUBMITTING YOUR FORM

You will find a Review and Submit button at the bottom of the Navigation Panel. You need to review your form before you can submit it.

Once you have reviewed your form you can submit it by clicking on 'Submit' at the top or bottom of the screen or on the navigation panel. You will not be able to submit your form until all the compulsory questions are completed and there are no validation errors.

Once you have submitted your form, no further editing or uploading of support materials is possible.

When you submit your form, you will receive a confirmation email with a copy of your submitted form attached. This will be sent to the email you used to register.

If you do not receive a confirmation of submission email then you should presume that your submission has NOT been submitted.

Hint: also check the email hasn't landed in your spam or junk email folder.

ATTACHMENTS AND SUPPORT DOCUMENTS

You may need to upload/submit attachments to support your form. This is very simple, but requires you to have the documents saved on your computer, or on a storage device.

You need to allow enough time for each file to upload before trying to attach another file. Files can be up to 25MB each; however, we do recommend trying to keep files to a maximum of 5MB – the larger the file, the longer the upload time.

COMPLETING A FORM IN A GROUP/TEAM

A number of people can work on a form using the same log in details as long as only one person is working at a time. Ensure you save as you go.

SPELL CHECK

Most internet browsers (including Firefox v2.0 and above; Safari; and Google Chrome) have spell checking facilities built in – you can switch this function on or off by adjusting your browser settings.